CUSTOMER CARE
Delivery Procedure
Our defaut delivery agent is PosLaju, it usually takes 1-3 business days for the delivery.
本商城默认合作快递为PosLaju，一般1-3天内您就会收到商品了。
Postage Caculation/邮费
[West Malaysia] PosLaju
RM7.00 - Order below RM60;
Free - Order RM60 and above.
[East Malaysia ] PosLaju
RM10.00 - Order below RM60;
Free - Order RM60 and above.
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[西马/West Malaysia] PosLaju
订单金额RM60以下，收取RM7.00；
订单金额RM60以上，免费。
[东马/East Malaysia ] PosLaju
订单金额RM60以下，收取RM10.00；
订单金额RM60以上，免费。
Delivery Procedure
Our defaut delivery agent is PosLaju, it usually takes 1-3 business days for the delivery.
本商城默认合作快递为PosLaju，一般1-3天内您就会收到商品了。
Postage Caculation/邮费
[West Malaysia] PosLaju
RM7.00 - Order below RM60;
Free - Order RM60 and above.
[East Malaysia ] PosLaju
RM10.00 - Order below RM60;
Free - Order RM60 and above.
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[西马/West Malaysia] PosLaju
订单金额RM60以下，收取RM7.00；
订单金额RM60以上，免费。
[东马/East Malaysia ] PosLaju
订单金额RM60以下，收取RM10.00；
订单金额RM60以上，免费。
Please make payment to any of the bank accounts below according to your order amount.
请按照订单金额付款到以下任意一间银行户口。
Please SMS/WhatsApp(016 959 4706 )following info after your payment is made.
（1）Order Item Number No.:
（1）Following Order Item Number No.:
（2）Payment Amount:
（3）To Which Bank:
（4）Payment Date:
（Balance will include in the parcel if overpaid.）
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请在付款完成后，通过SMS/WhatsApp(016 959 4706 )发送以下信息给我们。
（1）货品号码：
（1）续货品号码：
（2）汇款总额：
（3）汇款至银行：
（4）汇款日期：
（如果您是使用ATM银行机器汇款，如有余额我们会连同商品一起寄出归还。）
FAQ
Consignment note (code/images) will be send through (wechat/sms/whatsapp) after shipped
(Please provide the right hp number for us to contact you).
your parcel 7 days a week（except 1st saturday of the month and Malaysia Public Holiday）Your orders will be sent via POSLAJU. around 1 or 2 working days you will be able to receive the parcel.
Note！Please contact us , if over 3 working day not yet
received your parcel。
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Please contact our team for banking account account
Receipt reference kindly put : purchaser own name
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After Banking kindly info our team by:
whatsapp/wechat item name、 and which type of color with banking slip as prove.
How do I track my order?
http://poslaju.com.my/track-trace/
What are your delivery options?
Only poslaju courier available